Contact Us

We are here to help.

Have a question about a WANVENTO hair tool, an order or a return? Use the form below to get in touch with our team.

Customer service hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+8), excluding holidays.

Help us help you

For order enquiries, include your order number and the email address used at checkout. For product questions, include the model or product page link. Please do not send payment card details, passwords or other sensitive information.

Before contacting us, you may also find an answer in our Shipping Policy, Return & Refund Policy or order tracking guide.